Our products include:
Prevail Elite Motor Insurance: Prestige motor vehicle and motorcycle insurance.
Prevail Elite Home Insurance: Sophisticated insurance for high-net-worth individuals and families.
Prevail Extra Farm Insurance: Insurance designed for Australian primary producers.
All new business and renewals issued with an inception date of Monday, 13 October 2025 or later are covered under the Prevail Elite Motor Vehicle Insurance PDS (ALLPREV MV 1025) or Prevail Elite Motorcycle Insurance PDS (ALLPREV MC 1025). This includes policies that were issued prior to Monday, 13 October 2025 but that have an inception date of Monday, 13 October or later.
All policy documents, including policy schedules and Certificates of Currency will be updated to Prevail at the next transaction.
Each of our product lines has its own bank account. If your broking platform does not allow more than one bank account to be connected to an insurer profile, we recommend creating three Prevail profiles, one for each of our product lines – Prevail Elite Motor Insurance, Prevail Elite Home Insurance, Prevail Extra Farm Insurance – to ensure payments are received to the correct account.
We have made an upgrade to the cyber protection benefit available with the Prevail Elite Home Insurance policies.
The previous cloud backup service has been upgraded to Intelligent Identity Security (IIS) – a cutting-edge platform provided by our trusted cyber incident resolution partner, Cyberscout. You can find more information about IIS in our Family Cybersecure Overview and Family Cybersecure FAQs.
This new Prevail Elite Home Insurance PDS applies to policies with an inception date on, or after, Monday, 13 October.
In addition, there has been a change to the minimum policy excess. Effective from Monday, 13 October 2025, the minimum excess applicable to Section 2: Cover for your Home and Contents will change as follows:
These changes are outlined in this Summary of Changes document. You will need to include the Prevail Elite Home Summary of Changes document with all renewal documentation with your clients’ policies renewing on or after Monday, 13 October 2025. You don’t need to include this document with New Business policies incepting on or after Monday, 13 October 2025.
All new business and renewals issued with an inception date of Monday, 13 October 2025 or later are covered under the Prevail Elite Home Insurance PDS (QM9214-1025). This includes policies that were issued prior to Monday, 13 October 2025 but have an inception date of Monday, 13 October or later.
Renewal policies issued prior to Monday, 13 October that:
Will shortly be provided with the Prevail Elite Home Insurance PDS (QM9214-1025) and a summary of the changes between the two PDSs. If within 1 month of receiving the new PDS your client does not wish to renew their policy on those terms, please contact us for refund options.
Each of our product lines has its own bank account. If your broking platform does not allow more than one bank account to be connected to an insurer profile, we recommend creating three Prevail profiles, one for each of our product lines – Prevail Elite Motor Insurance, Prevail Elite Home Insurance, Prevail Extra Farm Insurance – to ensure payments are received to the correct account.
All policy documents, including policy schedules and Certificates of Currency will be updated to Prevail at the next transaction.
New policies and policies invited to renew on or after Monday, 13 October 2025 will be covered under the Prevail Extra Farm Insurance PDS PAC PREV EX FARM 1025.
Each of our product lines has its own bank account. If your broking platform does not allow more than one bank account to be connected to an insurer profile, we recommend creating three Prevail profiles, one for each of our product lines – Prevail Elite Motor Insurance, Prevail Elite Home Insurance, Prevail Extra Farm Insurance – to ensure payments are received to the correct account.
All policy documents, including policy schedules and Certificates of Currency will be updated to Prevail at their next transaction.
If you aren’t already registered on Simplafy Connect, all you have to do is create an account.
For Mansions issued policies that have not yet transitioned to Simplafy Connect, please contact your underwriter.
Farm insurance will be available on the platform in 2026.
Instructions on how to submit a claim are available on the Claims page.
Prevail Elite Motor Insurance: 1300 188 299 (option #2 Underwriting then #1 Motor)
Prevail Elite Home Insurance: 1300 188 299 (option #2 Underwriting then #2 Home)